Are the TrekView recorders programmable?
Yes. The TrekView can be sent to a customer with a pre-programmed configuration or sent to a customer ready for configuring by the customer.
How do I know if the tag has been turned “on / off”?
- Onboard the recorder when the status button is pressed, there will either be a flashing green light or a steady green light in the Active Display window.
- Flashing Green Light: the recorder is in soaking, standby or off mode. If the on / off button was pressed to turn the recorder on, wait until the programmed soaking period has expired to press the status button. If the on / off button is pressed during the soaking period, the soaking time will start again. Once soaking period has expired, the Active Display window will show a steady green light.
- Steady Green Light: TrekView is recording.
- Viewing status on the TrekView Reader: scan the TrekView recorder and view the Display screen. In the Mode Section it will display one of the following: “Recording”, “Off,” “Standby” or “Soaking.”
- Viewing status through software: scan the TrekView recorder and view the Overview screen. In the Tag Mode Section it will display one of the following: “Recording”, “Off,” “Standby” or “Soaking.
Do TrekView recorders stop recording when data is downloaded?
No, temperature data can be downloaded multiple times and will continue to record until the recorder is turned off. Even if the “logged data” file fills, the recorder will still record data in the histogram file, and track excursions.
What are temperature bins?
Temperature bins are “buckets” in which temperature readings are recorded. They are depicted in TrekView graphs as colored blocks. TrekView records temperature every minute and place the temperature readings into a temperature bin. Temperature bin are preset values and are not programmable. TrekView recordera have the capability to store up to 16 million temperature readings in every temperature bin. Temperature bins do not store the same information as data points on a temperature curve graph. TrekView is the only data logger that has this added feature.
What is the significance of a temperature bin?
Typical data loggers only offer a temperature curve graph and are limited to 4,000 or 16,000 data points. A logging interval determines how often a data point is plotted on a temperature curve graph. If a logging interval is set to plot temperature every 60 minutes and an excursion occurs after one point is plotted, but before the next – the temperature bins will capture the excursion data where the temperature curve graph would not.
Can a TrekView be named?
Yes, using the User Data upload icon, you can add a name to the TrekView recorder in the software .
Can multiple recorder data be overlaid?
Yes, it is possible to overlay four (4) TrekView recorders. All four recorders must have the same configuration in order to overlay the data.
When a TrekView recorder memory has reached 4,000 recorded data points, will the recording wrap around?
TrekView does not support wrap-around memory usage. Once the recorder has reached 4,000 recorded data points, it should be stopped and downloaded. However, as a safeguard, the TrekView will continue recording up to 48 excursions and the histogram will continue to populate.
Why can’t a recorder be turned on by pressing the button after it has been have turned off?
The TrekView cannot be turned on after it has been turned off in order to protect recorded data. Once a TrekView is turned off, a fail-safe is built in whereby the recorder must be placed into a start mode prior to being able to turn it back on using the button. This feature ensures that the data from the previous recorded session is downloaded and can be saved prior to being turned back on. Once a TrekView is turned back on, previously recorded information is erased and the unit’s memory is rewritten. This feature also prevents someone from tampering with the recorder and only recording temperature when it is “convenient”. TrekView recorders need a time reference which can only come from the start command in the software.
What is the shelf life of a TrekView?
Four years in Off Mode.
What is the memory length of a TrekView?
TrekView data is logged in 4,000 logged data points; 53 histograms (each capable of storing 16 million temperature readings); 48 excursion records; Min / Max temperatures.
What is the battery life of a TrekView?
TrekView recorders have a battery life of up to three years in recording and / or standby mode.
What type of battery is used in a TrekView?
A standard lithium manganese dioxide, non-rechargeable, non-lithium ion battery is used in the TrekView recorders.
Is a TrekView reusable?
Yes, the TrekView has 26 uses per recorder.
What is a Use Count?
“Use Count” refers to the number of on / off cycles that a TrekView has recorded. The Use Count is tracked and visible each time TrekView data is downloaded. For example, when a TrekView is connected, the user will see its information, “2000014271-UC11”. UC represents Use Count. This TrekView is currently in its 11th use. Use count information is available in the Info tab in the TrekView software.
How is the number of uses tracked?
After connecting a TrekView in the software, look in the left hand column of the software and view the TrekView of interest. After the tag ID number, the Use Count Number is displayed. For example: 2000014230-UC8 – is on its eighth use. UC stands for Use Count.
If the TrekView is UC4 but has recorded for three years, what happens?
The battery life in a TrekView is three years. Therefore, a TrekView can be used for three years or 26 uses whichever comes first.
Can a TrekView be configured multiple times?
Yes, configuring a TrekView does not take a use count. A TrekView may be configured an unlimited number of times. A TrekView must be in the Off Mode to configure.
If a TrekView is configured, does it use a Use Count?
No. TrekView Recorders can be configured as many times as the user chooses. The recorder must be in the OFF mode in order to configure.
How is data from a TrekView downloaded or retrieved?
- There are multiple ways in which data can be downloaded for review and analysis:
- A desktop reader connected to a PC or laptop allows for quick scanning of multiple tags.
- Direct connection of the tag to a PC or laptop through a USB connection.
How fast can data be read by the TrekView desktop readers?
Data can be downloaded by the readers in less than one second by positioning the TrekView tag within 2 – 5 inches of the reader’s “bulls-eye”
What is the read range of TrekView Reader?
Desktop Reader – up to 5”
TrekView uses RFID technology and other recorders use optical sensors. How does an RFID reader differ from an optical sensor?
The TrekView product uses RFID technology to read the tags. RFID is a wireless technology that does not require connection to a docking station. Recorders using an optical sensor have two parts. One “eye” located on a docking station “sees” the other “eye” on the temperature device and, upon confirmation, gives the signal to then download the data.
Does TrekView use active or passive Radio Frequency ID (RFID)?
TrekView recorders are semi-passive. A battery allows the unit to record temperature data without the presence of a reader. Radio frequency emissions are NOT transmitted continuously but only when in the presence of a reader.
What is the difference between passive, semi-passive and active RFID?
- Passive RFID: A passive RFID device gets power when within the Radio Frequency (RF) field of a reader. Therefore, the device will only operate and communicate when in the influence of a reader. A temperature monitor needs to have the functionality to record even when not in the presence of a reader. Therefore, passive RFID is not a viable option for transporting of goods.
- Semi-Passive RFID: A device needs the RF field of the reader to communicate but can also use a battery to operate without the influence of a reader. This capability allows a device to continue to record temperature without the presence of a reader. The device will only attempt communication when influenced by the reader.
- Active RFID: A device can both communicate and operate without a reader. An active RF device will continue to try to communicate even when not in the influence of a reader. This option is not feasible for airline cargo for the same reason cell phones are not permitted when in flight.
Is a reader necessary to perform all functions with a TrekView?
No. A reader is not necessary to activate, download or program a TrekView Recorder. The USB port can be used to perform these functions.
Does TrekView operate with HF or UHF frequency?
Desktop readers and TrekView recorders operate on a 13.56 MHz HF (high-frequency) signal.
What is the temperature monitor response time of the tag?
An industry-leading 30 seconds in a 10°C bracket and 240 seconds in a 40°C bracket.
Are TrekView products validated?
Yes. Information on temperature accuracy and software validation is available upon request. A Certificate of Validation is provided with each tag order. Standard tags are calibrated to 3-Point NIST certification.
How often do TrekView recorders need to be calibrated?
TrekView recorders are calibrated for the life of the battery in the device.
Is the TrekView software supported on 32-bit and 64-bit versions of Microsoft® Windows?
Can the TrekView software be used on MAC OS?
No, currently the software can only be used on Microsoft® Windows 8 and below.
Does the TrekView support multiple languages?
Yes. There are 11 languages available: English, French, German, Simplified Chinese, Traditional Chinese, Spanish, Lithuanian, Swedish, Portuguese (Brazil), Tagalog (Philippine) and Korean.
Does TrekView support Client-Server access?
Not at this time